“By utilising NCR Atleos ATM as a Service and Atleos ITM as a Service, this partnership seeks to transform the bank’s self-service banking offerings and provide clients with easy, convenient self-service banking.”
The Security Bank of Kansas City and NCR Atleos Corporation, a pioneer in extending financial access for banks, retailers, and customers, have strengthened their collaboration.
By utilising NCR Atleos ATM as a Service and Atleos ITM as a Service, this partnership seeks to transform the bank’s self-service banking offerings and provide clients with easy, convenient self-service banking.
“The ATM and ITM continue to be crucial touchpoints as customers increasingly view flexibility and choice as deciding factors when it comes to bank loyalty,” said Diego Navarrete, executive vice president, Global Sales for Atleos. “By outsourcing this critical channel with us, the bank is boosting efficiencies, providing greater availability to customers, and is positioning itself to more quickly implement new features and functionality. We are proud to support this banking leader, helping them future proof their business and achieve strategic priorities.”
Security Bank to Improve Banking Experience of Customers
The goal of Security Bank, which is to update its ageing ATM fleet, is what motivated this collaboration. The bank aims to simplify its self-service options and has put its trust in Atleos to handle and maintain all aspects of ATM and ITM upkeep. This calculated action intends to improve the banking experience for customers while freeing up the bank to concentrate more on its core operations.
“We have a track record of success with Atleos as a dependable partner for hardware and managed services. Now relying on Atleos for comprehensive ATM and ITM management and deployment as well, we will be able to evolve our self-service strategy with greater efficiency and ease,” said Thomas Davies, EVP/Chief Retail Officer at Security Bank of Kansas City. “We look forward to Atleos helping us facilitate more convenient, accessible customer interactions while supporting our continued growth.”