Businesses relying on in-house servers may have to face downtime unexpectedly. Moreover, having an entirely disaster-proof system is tough to achieve. By opting for cloud servers, enterprises can reduce the adverse impacts associated with loss of service during downtime and also get up and running quickly.
In view of the above-mentioned, we are pleased to introduce gotomyerp, a company that takes pride in being a dependable provider of fully managed cloud hosting services for small businesses worldwide. The company’s services are aimed at helping enterprises streamline their operations with the help of cloud-based ERP solutions.
Robert Eppele, CEO of gotomyerp spoke to The Chief’s Digest about the inception of the company, their offerings, and future road map. Below is an excerpt.
Why was the gotomyerp set up? And how did you expand your company and its offerings over the years?
We originally started the company in 2005, the same year the term “cloud computing” was first used in its modern context. We saw a gap and potential in the market and decided to be one of the first ones to fill it. We started as a small, yet dedicated team that got together to provide third-party ERP solutions to clients.
Over these 16 years, we have developed a deep understanding of how industry needs differ across various sectors and how differently the solutions need to be delivered.
What challenges did you face in your initial years?
We were one of the first companies to start providing cloud-based services back in 2005. Of course, it was challenging, since this niche was so new and the business sector was largely unaware that this service was available to them. Other than developing and implementing the software, we also had to educate business owners on this new option.
Now, the cloud computing industry is valued at $371.4 billion, and it is projected to grow to $832.1 billion by 2025. Being industry pioneers, we are excited to see this growth and what it has to bring to our company and clients.
How have client responses motivated you to shape your offerings/grow the gotomyerp?
Getting feedback from our clients is a huge shaping element for the way we choose to operate and grow. We always say that our clients are the driving force behind our business, and we appreciate all the feedback we get from them. One of the most interesting customer reviews we got was from one of our customers who’s in the Midwest with lots of storms and constant power outages.
Once they moved to the cloud with gotomyerp, they’ve operated flawlessly ever since. No more outages, data corruption, or downtime. Whatever we do, we do with our clients in mind, and our ultimate goal is simplifying the end-user experience.
Building a culture of sustainability inside an organization is very important to maintain a reputation in the global market. How is it true for your company?
Extremely. Our business exists due to 2 core reasons – our Customers and our Team. As much as we can – we care for each team member and their family’s health first. Without health being in place first, we could never expect anyone to enjoy what they do… it’s that important. By caring for our team, it translates into caring for our customers, and the cycle is self-sustaining.
A company’s behavior is as important as its economic performance or the quality of its products. How do you interpret this saying?
A company is definitely more than just numbers. Transparency, integrity, accountability, respect are all huge factors that make a company great. Since we are so people-focused, it is important that we see a bigger picture and essentially show people that we are professional and just nice to work with.
‘Leaders cannot optimize results by themselves; they need employees’ support and assistance.’ How does your company interpret this saying?
People matter most to us in our business. Our employees are our biggest advocates and catalysts of our success as a company. Every gotomyerp team member is an expert in their own niche, and everyone brings something valuable to the table. The skillset, talent, and motivation of our workers are what has been keeping the company move forward, sometimes challenging the way we operate.
What do you feel are the reasons behind your company’s reputation?
We are always there for our clients, and we will spend as much time as needed helping them out. It’s rare to find a company that would genuinely hold up to its promise. Our well-versed technicians and experts devise a tailor-made and personalized cloud hosting approach for every business, considering their unique needs.
We are more than just a cloud hosting provider – we constantly work with our clients to find and customize the best solution for their business needs, optimize their cloud environment, and overcome any hurdles together. We also pride ourselves in being one of the few cloud hosting providers, that never experienced any setbacks in the years that we’ve been operating.
Where do you see you and your company a couple of years from now?
This past year has emphasized the importance of a platform that would allow people to work from anywhere, but also the one that is secure enough to store important confidential data. This is right where gotomyerp and cloud hosting stand – a bridge between online and desktop.
We are looking to strengthen our position as a leading hosting provider and leverage the business continuity that is not available with any other service. Our ultimate goal is to provide proprietary technology to simplify the end-user experience.
Knowing the CEO
Robert is the CEO and Co-founder of gotomyerp. He is a strategic entrepreneur with a background in engineering, public accounting, and multiple startup organizations.
He has a proven track history of implementing enterprise-wide critical infrastructures, applications, and strategies that allow small, mid, and large organizations to leverage existing technologies, effectively.
“We were one of the cloud hosting pioneers and have contributed to the growth of this niche. We were lucky to see the industry grow and change, as well as have the opportunity to influence it.”
Office Locations: Costa Mesa, CA USA and Vancouver, BC. Canada