“Only those organizations that realize that the status quo is changing and societies across the globe are on the verge of large-scale transformations will flourish into the future,” says Manish Bhai, CEO & Co-founder of CoantumLeap.
Moreover, disintermediation using digital and hyper-scale automation using AI is changing the rules of the game. So, to survive through this transition and to flourish in the emerging world order, organizations have to challenge themselves. And this involves structural, cultural, and technological changes. Organizations that will succeed are those that are highly focused on the Customer (customer-first approach), constantly innovating and challenging themselves on the large problems waiting to be solved, and are agile & unconventional in their approach & execution.
Let’s learn about CoantumLeap straight from the founders, who have been a strong pillar and guiding light for driving the company on the path to success.
Extracts from discussion with Manish Bhai and Puneet Gupta, Founders of CoantumLeap
Why was the company set up? And how did you expand your company and its offerings over the years?
We were driven by a strong belief, rather realization, that incredible value creation opportunity exists at the intersection of digitization (powered by AI, cloud, and immersive technologies), the secular growth trajectory in the emerging parts of the world, and the need for rapid transformation of customer-facing industries like financial services. Coantumleap was set up with a vision to focus on accelerating digitalization in this part of the world. The company has been on a roll and, in a short time, has had acquisitions, JVs, and incubations across AI, NLP, Augmented Reality, Digital Bank and digitalization of banking technology stack.
Tell us about the challenges that you had to go through in your initial years.
The initial challenge was setting up a strong innovation culture and building an entrepreneurial team that believes in the vision and has the competence to translate the vision into reality. Culture and competence are non-negotiable to us, and making sure that we get the foundation right was a challenge on its own. But we are happy that we persisted and succeeded.
How successful was your first project roll on?
Polynomial (www.polynomial.ai) was incubated in Q1 2020, and the company is going from strength to strength. Its focus is on intuitive insights (primarily unstructured data) with a conversational edge. In a short span of a year, it has demonstrated the world’s first hyper-scale platform that mirrors how the human brain works and using a real-time orchestration of over 1000 micro brains working in unison processing billion-plus user conversations, demonstrating NLP analytics that can operate at an above human-level cognition. The company has been profitable from its first quarter of operations.
Another venture, Neofy (https://Neofy.cloud) is disrupting the neo banking space by offering an operationally ready digital banking as a service allowing new banks to build and launch new neo banks with Capex and Opex dynamics that are unmatched in the industry.
How have consumer responses motivated you to shape your offerings/grow the company?
Our philosophy is “customer-first” and solving problems “waiting to be solved”. While we have been profitable, our largest commitment to the customers has been realistically successful delivery. We put our credibility on the line to make this commitment. Seeing a satisfied customer encourages us to keep investing in improving our platform – even if it means we are over-investing in the foundational months of a new relationship.
How does your company define leadership?
CoantumLeap is definitely a leader in most aspects. From defining the problem space to redefining the solution space, we take pride in challenging the status quo and approaching using our “problems waiting to be solved” framework.
Leaders are the ones who hold the guiding torch, and employees are the ones who run with it and keep the fire going. It is like a relay race, and everyone plays a part in attaining the goal. Our company is united and acknowledges the work put in by all.
Trust is a difficult attribute to measure and a delicate dynamic to maintain. How do you maintain trust with your employees?
Our work environment is like a whiteboard where all are allowed to brainstorm ideas. Not all are adapted, but freedom of expression without any judgment or penalty is the culture that involves trust and the confidence to speak up and speak out. The freedom to be oneself is the ultimate way of trusting and to be trusted.
Building a culture of sustainability inside an organization is very important to maintain a reputation in the global market. How is it true for your company?
Without a doubt. Sustainability and corporate social responsibility are themes that our employees are very passionate about, and they are driving and setting the agenda for our group companies.
The behavior of an organization is as important as its economic performance or the quality of its products. How do you interpret this saying?
The attitude at the top to the grass-root level is what determines the performance and the quality. A healthy and competitive approach towards upping the standard and quality of the product is what will lead to better economic performance. It’s interlinked, and there is no shortcut to the same.
Where do you see you and your company a couple of years from now?
I like to begin with the end, and the end goal is to reach new heights. Rest is all a part of the process of getting there. In a few years from now, I see tremendous growth at an enormous rate. Moving further, we’re fully committed to reaching the pinnacle.
Tech & Innovation Experts Who Made CoantumLeap Possible
Manish Bhai, CEO & Co-founder
Manish is a banking & financial services veteran with 25+ years of experience. He is an industry innovator with a career spanning building and running diverse businesses.
Puneet Gupta, CTO & Co-founder
Punnet is an acclaimed CTO and deep-tech innovator with 80 US patents to his credit. He has extensive experience across Silicon Valley, Europe & Asia in cutting-edge digital platforms. Punnet has also been rated by Enterprise IT world as among the top 100 C-suite leaders transforming the world using digital.
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