If you are looking for the best bug tracking software for your company, do read this blog till the end.
Software and web-based services are commonly used and incorporated in the daily business operations of various companies as well as organizations. This increase in usage has resulted in an increase of bugs and issues in the software. In software, a bug is an error, defect or fault found in any application that causes it to generate incorrect or invalid results. Basically, it prevents software from functioning smoothly.
Bugs can cost your time, effort, money, and reputation, which is why detecting them early on in the development process is extremely crucial. This can be easily done with the help of bug tracking software. They help you detect bugs and resolve them as quickly as possible.
In this blog, we have compiled a list of the best bug tracking software currently available in the market.
What is bug tracking software?
A bug tracking software is a software that monitors, tracks, records, reports, and resolves bugs that a user encounters during the development of a software or a project. It allows teams to separate the bugs from the regular tasks, prioritize them appropriately, and finally resolve them. They help centralize and standardize the issue management processes.
A bug tracking software usually has a dashboard that triggers email notifications each time a bug is created. It prioritizes them according to the severity of the bugs and then assigns them to the testers for them to be solved.
List of Bug Tracking Software
- BugHerd
BugHerd is a simple and visual bug tracking software that enables you to report bugs, manage communication, and store feedback in one central place.
BugHerd allows you to add the bugs or issues in the Kanban-style task board where your team can comment, manage and assign any tasks. The feedback is automatically added to the Kanban board. It also helps capture screenshots, video, and info such as screen resolution, browser, OS, CSS selector data, and more.
BugHerd is mobile-friendly and integrates with various platforms, such as WordPress, Slack, GitHub, etc. It is known for its visual simplicity and intuitiveness and is especially popular with non-technical users.
Pricing: $39/month
- Bugzilla
Originally developed by Mozilla, Bugzilla is an open-sourced, web-based bug tracking software that allows you to keep track of the bugs and issues related to your product.
Bugzilla is minimalistic, however, it offers an advanced search system that allows you to make any type of searches, such as time-based or priority-based searches. It also has a comprehensive reporting system that generates automated scheduled reports and charts.
With Bugzilla’s time-tracking feature, you can track and determine the time required for fixing a bug and even set a deadline for it to be fixed. Furthermore, Bugzilla ensures safety with its built-in, product-based authentication and security system.
Pricing: Free
- Backlog
Backlog is an all-in-one project management software that comes with bug and issue tracking solutions. It allows to capture and document the bugs or issues, then categorize them, then assigns them to a team, track their updates, and finally share the resolutions within the system. It also helps manage IT projects with features such as sub-tasking, Git and SVN repositories, Kanban boards, Gantt charts, Wiki’s, IP access control, and more.
Although it is aimed at software developers, Backlog has a highly intuitive user interface that is easy for anyone to learn. It is available as a self-hosted solution and as a SaaS solution that is suitable for teams of all sizes. What’s more? It comes with pre-built integrations with Jira, Google Sheets, Typetalk, Cacoo, Redmine, and more.
Pricing: Free version available; Paid plans start at $35/month
- Mantis Bug Tracker
Mantis Bug Tracker is an open-sourced, web-based bug tracking software that uses a dashboard-based interface to report and view bugs. It uses its interactive tracking database to submit, update, and edit bug reports. It allows you to give information such as title, description, priority, severity, and more. It also lets you upload and attach images and other files to the bug reports.
This software has a live timeline panel that provides you with the most recent updates and actions as they happen. It sends email notifications to inform about new issue logs, resolutions, and progress. What’s more? Mantis BT is written in PHP and is available in 49 different languages.
Pricing: Free plan available; Price starts from $4.95/month
- Zoho Bug Tracker
Zoho Bug Tracker is an online bug tracking software that enables you to record and track bugs based on severity, due date, and custom-set statuses and fields. It is simple, fast, and scalable.
With Zoho Bug Tracker, you can track the life cycle of bugs from beginning to closure. It can monitor bugs, trigger announcements, automate reminders and notifications, and automatically set priorities.
Zoho’s reporting features allow you to keep track of all the logged and resolved bugs. It also sends email notifications to inform about the creation of bugs and their updates.
Zoho seamlessly integrates with multiple apps such as Dropbox, Google Drive, JIRA, GitHub, Crashlytics, Bitbucket, and more.
Pricing: Freemium plan for 3 users for 2 projects; $4/user/month
This concludes our list of the 5 best bug tracking software. Bug tracking software are very useful for the system. They offer a centralized location, prevent disruption and improve performance while offering a smoother product experience.
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